Case studies

The problem, what we built, and what changed

Written for the person who has to justify the spend. Numbers where we have them, and honest about what was hard.

Healthcare · ERP · 2024

A hospital information system in Pakistan that replaced seven tools without shutting a ward

Hospital group, Punjab

A multi-facility hospital group in Punjab was running seven systems that did not talk to each other. The patient record lived in one, billing in another, pharmacy in a third. Clerks re-keyed the same CNIC and encounter up to four times. Nobody could answer how many beds were free without three phone calls. Two earlier HIS replacements — one from a multinational, one from a local vendor — had been abandoned mid-project after a promised weekend cutover that never quite happened.

~34%

Shorter patient wait at the measured sites

7 → 1

Systems clinical staff have to learn

0 hours

Downtime during migration

Still live

Supported from Islamabad

Read the full case study

Finance · Custom platform · 2024

Loan origination software in Pakistan: nine days on paper, hours on a trail a regulator can read

Lending company, Pakistan

A Pakistani lender was moving applications through five departments on email and Excel. Median decision: nine working days. Competitors were saying yes or no inside a day, and good applicants were walking. Credit files had no single audit trail — a problem when SECP or an internal audit asked who approved what, and when.

9 days → hours

Median decision time

More complete

Applications that actually finish

Most files

Straight-through where the rules allow

100%

Decisions with an audit trail

Read the full case study

Education · SaaS · 2023

An LMS in Pakistan that survives results day

Education network, Pakistan

A Pakistani education network’s learning platform fell over twice a year: enrolment week and results day. The year before we were called, it had been unreachable for hours while tens of thousands of students hit refresh. The architecture assumed café Wi-Fi and a polite queue. It had no cache worth the name, and media sat on the same box as the gradebook.

Peak held

Results day concurrent load

0 min

Downtime on the launches we ran

Network-wide

Students on one platform

Sub-second

Median page on the cached path

Read the full case study

Retail · E-commerce · 2024

One inventory figure across Pakistani stores and a website

Retail chain, Pakistan

A retail chain’s website and its stores kept separate stock, reconciled overnight. Customers ordered items that had sold in a shop that afternoon. Staff had no view of the next branch. Online cancellations were heading toward one in six — expensive in a market where cash-on-delivery already eats margin.

~16% → ~2%

Online order cancellations

Peak held

Traffic spike without a storefront outage

Higher

Revenue per online session

One view

Stock across the chain

Read the full case study

Logistics · Mobile + web · 2023

A Flutter fleet app for Pakistani routes where the signal is worst

Logistics operator, Pakistan

A logistics operator ran thousands of vehicles on paper notes and phone calls. Nobody could say where a shipment was without ringing the driver. Proof of delivery arrived days later. Two dispatchers planned routes from memory. The last “GPS app” they bought only worked in the vendor’s office Wi-Fi.

~19%

Lower fuel on the measured lanes

Fleet-wide

Vehicles on live tracking

Same day

Proof of delivery, not paper in a week

More drops

Per driver per day after routing

Read the full case study

Manufacturing · CRM · 2023

A sales CRM Pakistani field teams did not abandon

Manufacturer, Punjab

A Punjab manufacturer had bought two CRMs. Both were empty by month four. The field team lived in WhatsApp and notebooks. Forecasts were theatre. The last vendor had built a pipeline that assumed a desk, a mouse and English labels for every stage.

~92%

Weekly active salespeople after six months

Two CRMs

Abandoned before this one stuck

Faster

Month-end forecast vs the spreadsheet era

In use

On the road, not only in head office

Read the full case study

Healthcare · AI · 2025

AI document triage in Pakistani healthcare that refuses to guess

Healthcare network, Pakistan

A healthcare network was receiving thousands of referral letters a week as scans, faxes and email PDFs. Three people spent their days reading each one, picking specialty and urgency, and typing it into the patient system. Five-day backlogs were normal. An urgent letter could sit unread over a weekend.

~81%

Referrals routed without a first human read

Days → hours

Median time to triage

High

Agreement on the urgent class

Smaller queue

Staff still on triage, by design

Read the full case study

Real Estate · Custom platform · 2022

A property sales portal for an Islamabad-area book, including the instalments

Developer, Islamabad

A developer in the Islamabad region was tracking listings, buyer instalments and agent commission across tens of thousands of units in Excel and a forgotten Access file. Month-end reconciliation took days. Buyers were calling about receipts the accounts team could not find. Agents disputed commission because nobody shared one ledger.

Days → minutes

Payment reconciliation

One book

Listings, cash and commission

Fewer calls

Buyers asking where their receipt is

In production

Still supported from Islamabad

Read the full case study

Manufacturing · ERP · 2022

Manufacturing execution in Pakistan: three plants, one plan, less scrap

Manufacturer, Pakistan

Three plants were planning production in spreadsheets that disagreed with the shop floor by lunchtime. Machine data was on paper. Batch traceability existed in theory for the buyer audit and not in fact. Month-end and FBR-facing numbers still needed a heroic Excel. A previous MES quote had been a single PKR figure before anyone had watched a shift.

~31%

Less time spent planning the week

~12%

Lower scrap on the measured lines

3 plants

On one execution picture

Traceable

Batches when a buyer asks

Read the full case study

Let's talk about what you are building

A 30-minute call, no deck and no obligation. We will tell you honestly whether we are the right fit — and who is, if we are not.

Book a free consultation See our work

Or call +923019278056 · We reply to every enquiry within one working day.